Registered users are entitled to 6 months free email support. Send your technical support request to email@example.com with your license information.
When requesting product support, please provide the following information:
- Is the problem reproducible? If so, how?
- What version of Windows are you running?
- What version of ASP Report Maker are you running? (Click [Help] and then [About...] to check)
- What database are you running?
- If any error message was displayed, please include the full text of error message.
- Please ALWAYS send your project file (*.arp file) AND the database with enough data for testing.
- Your license information. Emails without license information will be ignored.
Lost License Key
If you lost your license key, please login to the registered user site to retrieve. If you lost your login info, please send email to firstname.lastname@example.org. For your protection, we will only send the login info or license key to your registered email addresses. If you want to change your registered email addresses, you need to provide your license key.