| Q. | Could not load DLL library during installation |
| A. |
1. Login as Administrator to install.
2. Disable any anti-virus or other security software that might block loading a DLL. (You can re-enable after installation.)
3. Turn on DEP for essential Windows programs and services only. See this article for details.
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| Q. | Operation must use an updateable query |
| A. |
If you try to write to an Access database, the anonymous Web server user (IUSR_<MachineName> or IUSR) user must have write permission to the folder that contains the .mdb file. See Configuring Permissions.
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| Q. | What is the system requirements to run PayPal Shop Maker? |
| A. |
Please read the system requirements section in the download page.
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| Q. | ActiveX can't create the object |
| A. |
This is an ActiveX error. Check the System Requirements section and download the recommended files.
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| Q. | Either BOF or EOF is True, or the current record has been deleted. |
| A. |
If you try to write to an Access database, the anonymous Web server user (IUSR_<MachineName> or IUSR) user must have write permission to the folder that contains the .mdb file. See Configuring Permissions.
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| Q. | Class does not support automation or does not support expected interface |
| A. |
This is an ActiveX error. Check the System Requirements section and download the recommended files.
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| Q. | Does PayPal Shop Maker support Website Payments Pro? |
| A. |
No. Current version of PayPal Shop Maker supports Website Payments Standard only.
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| Q. | Does PayPal Shop Maker support Subscriptions and Recurring Payments? |
| A. |
No. Current version of PayPal Shop Maker does not support PayPal Subscription and Recurring Payments.
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| Q. | Can I change product price with options? |
| A. |
Yes. PayPal support 4 options fields. PayPal Shop Maker allows you to enter choices with price differences for each options. The options are displayed as comboboxes, the product will be changed when a choice is selected. If your option field is mandatory, you can also force your customer to select a choice from the option field.
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| Q. | I use Windows Vista, I cannot register with the provided license key. |
| A. |
In Windows Vista, User Account Control (UAC) and its Admin Approval Mode are enabled by default. When UAC is enabled, local administrator accounts run as standard user accounts. This means that when a member of the local Administrators group logs on, they run with their administrative privileges disabled. You can logon using the BUILT-IN administrator account (which is disabled on new installations of Windows Vista) to register. Alternatively, read Windows Vista User Account Control Step by Step Guide
This guide covers the following scenarios for UAC:
- Scenario 1: Request an application to run elevated one time
- Scenario 2: Mark an application to always run elevated
- Scenario 3: Configure User Account Control
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| Q. | HTTP 500 - Internal server error |
| A. |
The HTTP 500 error is a generic error message that Internet Explorer passes out to you when your web site errors for one reason or another. To enable Internet Explorer to show the error, select Internet Options from the Tools menu at the top of Internet Explorer, select the Advanced tab, uncheck "Show friendly HTTP error messages" checkbox. Then run your script again to see a more useful error message.
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| Q. | What is your upgrade policy? |
| A. |
Please read our upgrade policy here.
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