Registered users are entitled to 6 months free email support. Send your technical support request to email@example.com.
Your email message should include the following information:
- Is the problem reproducible? If so, how?
- What version of Windows is your PC running?
- What version of PHPMaker are you running? (Click [Help] and then [About...] to check)
- What database and what version are you using?
- What OS the server is running? Windows or Linux? What version of PHP is running?
- If any error message was displayed, please include the full text of error message.
- Your Project File (.pmp file) AND your database (.sql file) with enough data for reproducing the problem.
- Your license information. Emails without license information will be ignored.
Lost License Key
If you lost your license key, please login to the registered user site to retrieve. If you lost your login info, please send email to firstname.lastname@example.org. For your protection, we will only send the login info or license key to your registered email addresses. If you want to change your registered email addresses, you need to provide your license key.